Frequently Asked Questions

What components are the stuffed plush creatures you sell composed of?
Our product is constructed from high-quality, environmentally friendly materials. Our whole product line is both environmentally friendly and safe for you to use.

Are children’s plush  healthy?
In addition to providing comfort, stuffed animals may benefit their owners in a number of psychological and physical ways. It has been shown that stuffed animals may help youngsters develop and maintain appropriate sleep habits.

Which age of children are most suited for stuffed animals?
According to experts, children should start using toys like plushies and figurines to encourage creative play between the ages of 12 and 18 months.

Are washable plush toys available?
Yes, you may machine wash the majority of our plush stuffed animals. To guarantee appropriate care, we do advise reading the care instructions on the product page before washing.

Do you find it convenient to transport your plush animal?
Yes, our plush toys are portable and lightweight. A carrying bag is included with the majority of our plush toys, making it simple to transfer them from and to your house to any play place.

How can I make a plush toy purchase?
Simply click the “Add To Cart” button on the product page to start an order, then go through the simple steps to finish the transaction.

How long will it take to process and deliver my purchase, on average?
The average handling and transit times for us are 1-2 business days and 3-4 business days, respectively. 

What forms of payment are allowed for sales of plush stuffed animals?
As payment options, we accept American Express, Mastercard, and Visa Cards.

What level of security is there for my private data when I make a purchase?
We take seriously the protection of your personal data. Using secure socket layer technology, your credit card information is encrypted during transmission and is only needed to complete your purchase.

I want to know how to find out whether my money was received.
Once payment is received, you will get an email to let you know. Additionally, you can check the status of your order on our website,

Will you send me an invoice for the goods I bought?
Yes, when we get your purchase and your money has processed, we will send you an invoice.

How will I get my money back if my return is accepted?
Within ten days of receiving your returned item, we’ll process your refund and apply it to your original payment method.

How much will it cost to send my plush stuffed animal?
For every purchase of a plush toy, shipping is free. You can read more about it in our shipping policy.

What is the return restocking fee?

Can you send my order to a different address?
Upon request, we can send your order to a different address.

How can I follow my delivery?
Within 24 to 48 hours of processing your order, an email with a shipment confirmation number will be sent to you. Your order may be tracked using this number.

How will I find out when my order ships?
You will get a confirmation email with a tracking number once your product has been sent.

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